GET IN CONTACT WITH THE
ONE INCIDENT MANAGEMENT CENTER

The IMC operates 24/7, 365 days a year to ensure prompt handling of emergencies and to provide brokers and policyholders with the necessary support and assistance.

You can call one of the following numbers:

0861 000 286 | 0861 000 493

You can utilize the app either by scanning the QR code below or by visiting
www.1web.co.za/mobileapp

To download the installation guide for your Apple or Android device,
please click on the corresponding icon below:

You can scan the QR code below.
One of the available choices includes an SOS callback.

For first notification of claims, please use this email address:

imc@one.za.com